A: For standard fitness equipment, the production lead time is 7-15 working days after order confirmation. For bulk orders (50+ sets) or OEM/ODM customized products, the lead time is 15-30 working days. We will update you on the production progress in real time.

A: All our fitness equipment is certified with CE, RoHS, and 3C, complying with international safety and environmental standards, which ensures smooth customs clearance and market access in most countries worldwide.

A: You can fill out the contact form on this page, send us an email, or contact us via WhatsApp. Please provide your required product model, quantity, and customization needs, and our sales team will send you a detailed quote within 24 hours.

A: We offer a 12-month warranty for the main frame of fitness equipment, and a 6-month warranty for core components (motors, bearings, control panels, etc.). We provide free replacement parts for quality issues during the warranty period.

A: We support multiple international shipping methods, including sea freight, air freight, and express delivery (DHL, FedEx, etc.). We will recommend the most cost-effective shipping solution based on your order volume and delivery address.

A: Yes. We offer 24/7 online after-sales support. Our technical team will provide you with detailed installation manuals, video guides, and troubleshooting solutions. We also offer on-site installation and commissioning services for large commercial gym projects (additional fees apply).